Privacy policy

InTempo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services. It also sets out your rights under the EU General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR") and Czech Act No. 110/2019 Coll., on the Processing of Personal Data.

Who we are

InTempo is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, you can reach us at info@getintempo.com.

Yelyzaveta Pokladii
Argentinská 1624/32b, 170 00 Praha - Holešovice
IČO 18006728

What we collect

When you use our website or contact us, we may collect personal information such as your name, email address, business or practice name, and any details you provide through our forms or correspondence. We also collect usage data, including information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on the site. In addition, we use cookies and similar tracking technologies to improve your experience, analyse traffic, and enhance our services. You can control cookies through our cookie banner and your browser settings.

How we use your data and our legal bases

Under the GDPR, we may only process your personal data where we have a lawful basis to do so. We use the data we collect to respond to your inquiries and provide customer support, to improve and optimise our website and services, to send updates, newsletters, or promotional content where you have given consent, and to comply with our legal obligations.

Depending on the situation, we rely on one of the following legal bases: your consent, for example when you subscribe to our newsletter or accept non-essential cookies; the performance of a contract, when you engage us for our services; our legitimate interests in running and improving our business, provided these do not override your rights; and compliance with a legal obligation, where the law requires us to process or retain certain information.

How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this policy, or for as long as required to meet our legal, accounting, or reporting obligations. When your data is no longer needed, we securely delete or anonymise it.

Who we share it with

We do not sell or rent your personal information. However, we may share data with trusted service providers who help us operate our website and deliver our services, such as hosting providers, email platforms, and scheduling or automation tools. These providers act on our instructions and are bound by contracts that require them to protect your data. We may also share information where we are required to do so by law, or where necessary to establish, exercise, or defend our legal rights.

International transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where your personal data is transferred outside the EEA, we ensure it is protected by appropriate safeguards, such as the European Commission's Standard Contractual Clauses or a recognised adequacy decision, so that your data receives an equivalent level of protection.

Your rights

Under the GDPR and Czech data protection law, you have the right to access the personal data we hold about you, to request corrections to inaccurate or incomplete information, and to request the deletion of your data, subject to our legal obligations. You also have the right to restrict or object to certain processing, the right to data portability, and, where our processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.

To exercise any of these rights, contact us at info@getintempo.com. We will respond within one month, as required by the GDPR.

Your right to complain

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Czech supervisory authority:

Úřad pro ochranu osobních údajů (The Office for Personal Data Protection) Pplk. Sochora 27, 170 00 Praha 7, Czech Republic Website: uoou.gov.cz

You may also contact the supervisory authority in your own EU country of residence.

How we protect your data

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no online system is completely secure, and while we do our best to safeguard your information, we cannot guarantee absolute protection.

Links to other websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any personal information.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we make significant changes, we will update the date at the top of this page. Please check this page periodically to stay informed.

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@getintempo.com.